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June 2014 Archives for ITSM@LISTSERV.EDUCAUSE.EDU

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Table of Contents:

Configuration Types - Anyone willing to share? (4 messages)
Is anyone using Service Level Agreements for Services (not Incidents) in their ITSM tool ? (4 messages)
ITIL/ ITSM Application (2 messages)
Next ITIL CG Webinar: Selecting and Implementing an ITSM Tool, Wed. July 2 (1 message)
Self-service good for all? (10 messages)
ServiceNow, Customization and Upgrades (7 messages)


Subject Sorted by Subject, Chronologically

From

Date

Size

Configuration Types - Anyone willing to share?

Re: Configuration Types - Anyone willing to share?

John Mack <[log in to unmask]>

Mon, 30 Jun 2014 17:46:50 -0400

17961 lines

Re: Configuration Types - Anyone willing to share?

Brad Greer <[log in to unmask]>

Mon, 30 Jun 2014 14:25:11 -0700

780 lines

Re: Configuration Types - Anyone willing to share?

Julie Journitz <[log in to unmask]>

Mon, 30 Jun 2014 20:22:02 +0000

668 lines

Configuration Types - Anyone willing to share?

Elaine Lauritzen <[log in to unmask]>

Mon, 30 Jun 2014 20:13:53 +0000

507 lines

Is anyone using Service Level Agreements for Services (not Incidents) in their ITSM tool ?

Re: Is anyone using Service Level Agreements for Services (not Incidents) in their ITSM tool ?

Twinki Mistry <[log in to unmask]>

Wed, 4 Jun 2014 12:38:08 -0700

193 lines

Re: Is anyone using Service Level Agreements for Services (not Incidents) in their ITSM tool ?

Mitchell Pautz <[log in to unmask]>

Wed, 4 Jun 2014 12:30:13 -0700

115 lines

Re: Is anyone using Service Level Agreements for Services (not Incidents) in their ITSM tool ?

Richard Musal <[log in to unmask]>

Wed, 4 Jun 2014 15:20:22 -0400

138 lines

Is anyone using Service Level Agreements for Services (not Incidents) in their ITSM tool ?

Twinki Mistry <[log in to unmask]>

Wed, 4 Jun 2014 12:19:10 -0700

69 lines

ITIL/ ITSM Application

Re: ITIL/ ITSM Application

Scott Cann <[log in to unmask]>

Tue, 10 Jun 2014 20:08:48 -0400

596 lines

Re: ITIL/ ITSM Application

Friedrichsen, Lucas <[log in to unmask]>

Mon, 9 Jun 2014 17:21:22 +0000

1766 lines

Next ITIL CG Webinar: Selecting and Implementing an ITSM Tool, Wed. July 2

Next ITIL CG Webinar: Selecting and Implementing an ITSM Tool, Wed. July 2

David McGuire <[log in to unmask]>

Mon, 30 Jun 2014 18:48:31 +0000

328 lines

Self-service good for all?

Re: Self-service good for all?

Mitchell Pautz <[log in to unmask]>

Fri, 27 Jun 2014 13:01:08 -0700

282 lines

Re: Self-service good for all?

Black, Bob <[log in to unmask]>

Fri, 27 Jun 2014 15:59:17 -0400

232 lines

Re: Self-service good for all?

Frank Sweetser <[log in to unmask]>

Thu, 26 Jun 2014 20:28:08 -0400

62 lines

Re: Self-service good for all?

Eric Puchalski <[log in to unmask]>

Thu, 26 Jun 2014 23:31:22 +0000

679 lines

Re: Self-service good for all?

Friedrichsen, Lucas <[log in to unmask]>

Thu, 26 Jun 2014 22:32:03 +0000

551 lines

Re: Self-service good for all?

Greg Van De Mark <[log in to unmask]>

Thu, 26 Jun 2014 21:25:34 +0000

59 lines

Re: Self-service good for all?

Julie Journitz <[log in to unmask]>

Thu, 26 Jun 2014 21:24:45 +0000

247 lines

Re: Self-service good for all?

Kevin Davis <[log in to unmask]>

Thu, 26 Jun 2014 21:28:32 +0000

98 lines

Re: Self-service good for all?

Richard Musal <[log in to unmask]>

Thu, 26 Jun 2014 17:22:20 -0400

138 lines

Self-service good for all?

Mitchell Pautz <[log in to unmask]>

Thu, 26 Jun 2014 14:19:33 -0700

41 lines

ServiceNow, Customization and Upgrades

Re: ServiceNow, Customization and Upgrades

Bilotta, Kara L <[log in to unmask]>

Thu, 26 Jun 2014 13:24:45 +0000

1496 lines

Re: ServiceNow, Customization and Upgrades

Dannenberg, Eric <[log in to unmask]>

Thu, 26 Jun 2014 13:20:21 +0000

268 lines

Re: ServiceNow, Customization and Upgrades

Wollman, Matthew <[log in to unmask]>

Thu, 26 Jun 2014 13:10:55 +0000

343 lines

Re: ServiceNow, Customization and Upgrades

Susan F. Starr <[log in to unmask]>

Thu, 26 Jun 2014 12:38:10 +0000

285 lines

Re: ServiceNow, Customization and Upgrades

Susan F. Starr <[log in to unmask]>

Thu, 26 Jun 2014 12:35:07 +0000

228 lines

Re: ServiceNow, Customization and Upgrades

Karen L Van Dusen <[log in to unmask]>

Thu, 26 Jun 2014 12:01:48 +0000

183 lines

ServiceNow, Customization and Upgrades

Lisa E. Kass <[log in to unmask]>

Wed, 25 Jun 2014 21:56:07 +0000

122 lines


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