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November 2014 Archives for ITSM@LISTSERV.EDUCAUSE.EDU

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Table of Contents:

Educause ITIL wiki updated with latest presentation (1 message)
Higher Ed Business Relationship Management (2 messages)
Incident Management (12 messages)
IT Availability Report (5 messages)
ITSM Tool - Opinions on SysAid (2 messages)
Knowledge Management (1 message)
Next ITIL CG Webinar: Wedneday, Nov 12th (Mark Your Calendar!) (1 message)
Question about auto scheduling changes (1 message)
Service Portfolio's in Higher Education (23 messages)
ServiceNow and Pinnacle Integrations (3 messages)
Share your approach to Service Health dashboards (6 messages)


Subject Sorted by Subject, Chronologically

From

Date

Size

Educause ITIL wiki updated with latest presentation

Educause ITIL wiki updated with latest presentation

David McGuire <[log in to unmask]>

Fri, 21 Nov 2014 20:45:46 +0000

126 lines

Higher Ed Business Relationship Management

Re: Higher Ed Business Relationship Management

James "Jimmy" Vuccolo <[log in to unmask]>

Mon, 24 Nov 2014 21:31:59 -0500

78 lines

Higher Ed Business Relationship Management

Stanewich, Mary <[log in to unmask]>

Mon, 24 Nov 2014 17:53:22 +0000

125 lines

Incident Management

Re: Incident Management

Black, Bob <[log in to unmask]>

Sun, 9 Nov 2014 22:37:43 -0500

534 lines

Re: Incident Management

Black, Bob <[log in to unmask]>

Sun, 9 Nov 2014 22:37:14 -0500

569 lines

Re: Incident Management

Ann M Gerwitz <[log in to unmask]>

Fri, 7 Nov 2014 15:12:01 +0000

422 lines

Re: Incident Management

Deborah Saks <[log in to unmask]>

Fri, 7 Nov 2014 15:01:56 +0000

395 lines

Re: Incident Management

John Lathrop <[log in to unmask]>

Wed, 5 Nov 2014 20:35:43 -0500

46 lines

Re: Incident Management

Wollman, Matthew <[log in to unmask]>

Wed, 5 Nov 2014 23:05:10 +0000

255 lines

Re: Incident Management

John Lathrop <[log in to unmask]>

Wed, 5 Nov 2014 16:56:54 -0500

45 lines

Re: Incident Management

Elaine Lauritzen <[log in to unmask]>

Wed, 5 Nov 2014 21:49:21 +0000

15094 lines

Re: Incident Management

Mary Mulvihill <[log in to unmask]>

Wed, 5 Nov 2014 18:29:02 +0000

4996 lines

Re: Incident Management

Black, Bob <[log in to unmask]>

Tue, 4 Nov 2014 22:24:45 -0500

345 lines

Re: Incident Management

Jeff Smith <[log in to unmask]>

Tue, 4 Nov 2014 18:13:14 +0000

307 lines

Incident Management

Kelsey Lunsmann <[log in to unmask]>

Mon, 3 Nov 2014 17:40:28 +0000

126 lines

IT Availability Report

Re: IT Availability Report

Frank Barton <[log in to unmask]>

Mon, 10 Nov 2014 09:52:36 -0500

4577 lines

Re: IT Availability Report

Helen Chu <[log in to unmask]>

Sat, 8 Nov 2014 02:19:40 +0000

358 lines

Re: IT Availability Report

Frank Barton <[log in to unmask]>

Fri, 7 Nov 2014 16:48:08 -0500

313 lines

Re: IT Availability Report

Rosenfeld, Hillary L. <[log in to unmask]>

Fri, 7 Nov 2014 15:25:26 +0000

232 lines

IT Availability Report

Cheryl Sobkow <[log in to unmask]>

Fri, 7 Nov 2014 08:38:51 -0500

55 lines

ITSM Tool - Opinions on SysAid

Re: ITSM Tool - Opinions on SysAid

Charles K Morgan <[log in to unmask]>

Wed, 12 Nov 2014 14:43:04 -0600

323 lines

ITSM Tool - Opinions on SysAid

=?iso-8859-1?Q?Talbot=2C_St=E9phane?= <[log in to unmask]>

Fri, 7 Nov 2014 21:20:12 +0000

282 lines

Knowledge Management

Knowledge Management

Cates, Patrick <[log in to unmask]>

Wed, 12 Nov 2014 18:49:11 +0000

235 lines

Next ITIL CG Webinar: Wedneday, Nov 12th (Mark Your Calendar!)

Next ITIL CG Webinar: Wedneday, Nov 12th (Mark Your Calendar!)

Barrantes, Rita <[log in to unmask]>

Mon, 10 Nov 2014 09:18:04 -0600

345 lines

Question about auto scheduling changes

Question about auto scheduling changes

Dannenberg, Eric <[log in to unmask]>

Fri, 7 Nov 2014 13:54:33 +0000

228 lines

Service Portfolio's in Higher Education

Re: Service Portfolio's in Higher Education

Cathey Hurtt <[log in to unmask]>

Wed, 19 Nov 2014 14:05:53 -0800

621 lines

Re: Service Portfolio's in Higher Education

Littrell, Annette <[log in to unmask]>

Wed, 19 Nov 2014 21:03:56 +0000

2564 lines

Re: Service Portfolio's in Higher Education

Shawn Winnington-Ball <[log in to unmask]>

Wed, 19 Nov 2014 15:54:49 -0500

258 lines

Re: Service Portfolio's in Higher Education

Ann M Gerwitz <[log in to unmask]>

Wed, 19 Nov 2014 17:41:22 +0000

1148 lines

Re: Service Portfolio's in Higher Education

Santucci, Anthony <[log in to unmask]>

Wed, 19 Nov 2014 12:13:37 -0500

1314 lines

Re: Service Portfolio's in Higher Education

Birckelbaw, Carla <[log in to unmask]>

Wed, 19 Nov 2014 17:03:06 +0000

1642 lines

Re: Service Portfolio's in Higher Education

CATHCART, MICHAEL <[log in to unmask]>

Wed, 19 Nov 2014 17:01:24 +0000

1200 lines

Re: Service Portfolio's in Higher Education

Sara Stubbs <[log in to unmask]>

Wed, 19 Nov 2014 16:20:27 +0000

1132 lines

Re: Service Portfolio's in Higher Education

Barrantes, Rita <[log in to unmask]>

Wed, 19 Nov 2014 10:11:10 -0600

1051 lines

Re: Service Portfolio's in Higher Education

Black, Bob <[log in to unmask]>

Wed, 19 Nov 2014 10:39:19 -0500

784 lines

Re: Service Portfolio's in Higher Education

Mitchell Pautz <[log in to unmask]>

Wed, 19 Nov 2014 06:41:20 -0800

1038 lines

Re: Service Portfolio's in Higher Education

CATHCART, MICHAEL <[log in to unmask]>

Mon, 17 Nov 2014 20:28:57 +0000

876 lines

Re: Service Portfolio's in Higher Education

Mark Staub <[log in to unmask]>

Mon, 17 Nov 2014 13:43:03 -0500

756 lines

Re: Service Portfolio's in Higher Education

Barrantes, Rita <[log in to unmask]>

Mon, 17 Nov 2014 12:24:27 -0600

663 lines

Re: Service Portfolio's in Higher Education

Simon Pride <[log in to unmask]>

Fri, 14 Nov 2014 20:22:31 -0500

369 lines

Re: Service Portfolio's in Higher Education

Simon Pride <[log in to unmask]>

Fri, 14 Nov 2014 20:20:55 -0500

315 lines

Re: Service Portfolio's in Higher Education

Fernando, Iduruwe <[log in to unmask]>

Sat, 15 Nov 2014 00:19:19 +0000

184 lines

Re: Service Portfolio's in Higher Education

Annette Gackstatter <[log in to unmask]>

Fri, 14 Nov 2014 10:39:59 -0600

149 lines

Re: Service Portfolio's in Higher Education

Simon Pride <[log in to unmask]>

Fri, 14 Nov 2014 11:38:47 -0500

187 lines

Re: Service Portfolio's in Higher Education

Friedrichsen, Lucas <[log in to unmask]>

Fri, 14 Nov 2014 16:21:46 +0000

230 lines

Re: Service Portfolio's in Higher Education

Mitch Pautz <[log in to unmask]>

Fri, 14 Nov 2014 08:19:54 -0800

110 lines

Re: Service Portfolio's in Higher Education

Chip Denman <[log in to unmask]>

Fri, 14 Nov 2014 16:19:04 +0000

144 lines

Service Portfolio's in Higher Education

Andrea Stevens <[log in to unmask]>

Fri, 14 Nov 2014 11:14:29 -0500

55 lines

ServiceNow and Pinnacle Integrations

Re: ServiceNow and Pinnacle Integrations

Begley, Earl <[log in to unmask]>

Fri, 21 Nov 2014 19:59:40 +0000

227 lines

Re: ServiceNow and Pinnacle Integrations

Jerry Krawczyk <[log in to unmask]>

Fri, 21 Nov 2014 08:11:40 -0500

394 lines

ServiceNow and Pinnacle Integrations

Lisa E. Kass <[log in to unmask]>

Thu, 20 Nov 2014 21:31:58 +0000

127 lines

Share your approach to Service Health dashboards

Re: Share your approach to Service Health dashboards

Richardson, Tracey <[log in to unmask]>

Fri, 21 Nov 2014 14:57:47 +0000

375 lines

Re: Share your approach to Service Health dashboards

Davis, Justin E. <[log in to unmask]>

Thu, 20 Nov 2014 17:42:04 +0000

424 lines

Re: Share your approach to Service Health dashboards

Richard Musal <[log in to unmask]>

Thu, 20 Nov 2014 12:20:49 -0500

301 lines

Re: Share your approach to Service Health dashboards

Karen L Van Dusen <[log in to unmask]>

Thu, 20 Nov 2014 17:18:31 +0000

249 lines

Re: Share your approach to Service Health dashboards

Richard Musal <[log in to unmask]>

Thu, 20 Nov 2014 12:13:05 -0500

160 lines

Share your approach to Service Health dashboards

Karen L Van Dusen <[log in to unmask]>

Thu, 20 Nov 2014 17:10:43 +0000

110 lines


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