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March 2016 Archives for ITSUPPORTSERVICES@LISTSERV.EDUCAUSE.EDU

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Table of Contents:

Client Management Tools -- what are your experiences? (2 messages)
digitization - fair use from DVD's (3 messages)
Email Username/ID (10 messages)
First Contact/Call Resolution Rate (8 messages)
FW: [ITSUPPORTSERVICES] Personally Owed Computer Repairs (1 message)
Hardware Review and RFP (6 messages)
Help Desk Operations (11 messages)
Intro (3 messages)
managed print charge-back costs (8 messages)
managing off-campus computers (4 messages)
Mobius migration (1 message)
Personally Owed Computer Repairs (8 messages)
Print Management RFP (5 messages)
Printing & Hold Queues (15 messages)
Unified helpdesk models in higher ed (8 messages)
Upcoming Roundtable at Connect Denver (1 message)


Subject Sorted by Subject, Chronologically

From

Date

Size

Client Management Tools -- what are your experiences?

Re: Client Management Tools -- what are your experiences?

Kimberly Doss-Cortes <[log in to unmask]>

Wed, 30 Mar 2016 17:08:55 -0700

266 lines

Client Management Tools -- what are your experiences?

Karen Bull <[log in to unmask]>

Wed, 30 Mar 2016 09:58:01 -0400

122 lines

digitization - fair use from DVD's

Re: digitization - fair use from DVD's

Hatchett, BC <[log in to unmask]>

Mon, 28 Mar 2016 17:31:00 +0000

187 lines

Re: digitization - fair use from DVD's

Krajewski, Scott <[log in to unmask]>

Mon, 28 Mar 2016 12:12:41 -0500

140 lines

digitization - fair use from DVD's

Andrew Roderick <[log in to unmask]>

Fri, 25 Mar 2016 23:02:42 +0000

127 lines

Email Username/ID

Re: Email Username/ID

Kimberly Doss-Cortes <[log in to unmask]>

Wed, 23 Mar 2016 13:13:04 -0700

908 lines

Re: Email Username/ID

Jackson, Jonathan Richard <[log in to unmask]>

Wed, 23 Mar 2016 12:56:30 +0000

613 lines

Re: Email Username/ID

Donner, Daniel <[log in to unmask]>

Wed, 23 Mar 2016 08:18:20 -0400

582 lines

Re: Email Username/ID

Julie Fountain <[log in to unmask]>

Tue, 22 Mar 2016 21:20:59 +0000

743 lines

Re: Email Username/ID

Gaynor, Suzanne <[log in to unmask]>

Tue, 22 Mar 2016 17:09:21 -0400

518 lines

Re: Email Username/ID

Krajewski, Scott <[log in to unmask]>

Tue, 22 Mar 2016 16:07:53 -0500

530 lines

Re: Email Username/ID

Richard Musal (ITS) <[log in to unmask]>

Tue, 22 Mar 2016 17:00:33 -0400

668 lines

Re: Email Username/ID

Karen Sunderland <[log in to unmask]>

Tue, 22 Mar 2016 20:57:23 +0000

605 lines

Re: Email Username/ID

Richard Musal (ITS) <[log in to unmask]>

Tue, 22 Mar 2016 16:38:46 -0400

589 lines

Email Username/ID

Justin Benson <[log in to unmask]>

Tue, 22 Mar 2016 20:28:35 +0000

515 lines

First Contact/Call Resolution Rate

Re: First Contact/Call Resolution Rate

Bill Vriesema <[log in to unmask]>

Sat, 19 Mar 2016 22:07:43 +0000

686 lines

Re: First Contact/Call Resolution Rate

Julie Journitz <[log in to unmask]>

Sat, 19 Mar 2016 22:06:38 +0000

635 lines

Re: First Contact/Call Resolution Rate

Bill Vriesema <[log in to unmask]>

Sat, 19 Mar 2016 21:55:19 +0000

418 lines

Re: First Contact/Call Resolution Rate

Chip Denman <[log in to unmask]>

Sat, 19 Mar 2016 16:40:09 -0400

264 lines

Re: First Contact/Call Resolution Rate

Julie Journitz <[log in to unmask]>

Fri, 18 Mar 2016 18:29:06 +0000

61 lines

Re: First Contact/Call Resolution Rate

Eric Breese <[log in to unmask]>

Fri, 18 Mar 2016 13:24:42 -0500

75 lines

Re: First Contact/Call Resolution Rate

Gribben, Bob <[log in to unmask]>

Fri, 18 Mar 2016 18:13:45 +0000

43 lines

First Contact/Call Resolution Rate

Gregory, Edward <[log in to unmask]>

Fri, 18 Mar 2016 15:50:07 +0000

23 lines

FW: [ITSUPPORTSERVICES] Personally Owed Computer Repairs

FW: [ITSUPPORTSERVICES] Personally Owed Computer Repairs

Julie Journitz <[log in to unmask]>

Thu, 24 Mar 2016 16:25:16 +0000

233 lines

Hardware Review and RFP

Re: Hardware Review and RFP

Wayne Sager <[log in to unmask]>

Thu, 17 Mar 2016 14:03:43 +0000

1226 lines

Re: Hardware Review and RFP

Ricky L Roberts <[log in to unmask]>

Mon, 14 Mar 2016 23:42:25 +0000

687 lines

Re: Hardware Review and RFP

Thomas, Melanie <[log in to unmask]>

Mon, 14 Mar 2016 22:20:35 +0000

632 lines

Re: Hardware Review and RFP

Gaynor, Suzanne <[log in to unmask]>

Mon, 14 Mar 2016 16:30:56 -0400

483 lines

Re: Hardware Review and RFP

Richard Musal (ITS) <[log in to unmask]>

Mon, 14 Mar 2016 15:25:19 -0400

372 lines

Hardware Review and RFP

Melissa Crabtree <[log in to unmask]>

Mon, 14 Mar 2016 18:18:33 +0000

413 lines

Help Desk Operations

Re: Help Desk Operations

Mary T Durr <[log in to unmask]>

Wed, 30 Mar 2016 06:35:55 -0400

2705 lines

Re: Help Desk Operations

Charles Drawdy <[log in to unmask]>

Tue, 29 Mar 2016 18:56:53 -0400

2640 lines

Re: Help Desk Operations

Richard Musal (ITS) <[log in to unmask]>

Tue, 29 Mar 2016 17:08:35 -0400

2596 lines

Re: Help Desk Operations

Melissa Crabtree <[log in to unmask]>

Tue, 29 Mar 2016 20:14:06 +0000

2694 lines

Re: Help Desk Operations

Wendy Worlund <[log in to unmask]>

Tue, 29 Mar 2016 15:12:24 -0500

2630 lines

Re: Help Desk Operations

Jack Vizelter <[log in to unmask]>

Tue, 29 Mar 2016 19:16:58 +0000

2611 lines

Re: Help Desk Operations

Julie Journitz <[log in to unmask]>

Tue, 29 Mar 2016 19:10:33 +0000

2655 lines

Re: Help Desk Operations

Daniel Harder <[log in to unmask]>

Tue, 29 Mar 2016 19:08:35 +0000

546 lines

Re: Help Desk Operations

Gribben, Bob <[log in to unmask]>

Tue, 29 Mar 2016 19:06:00 +0000

2749 lines

Re: Help Desk Operations

Gaynor, Suzanne <[log in to unmask]>

Tue, 29 Mar 2016 15:04:01 -0400

2571 lines

Help Desk Operations

Walker, Patrice <[log in to unmask]>

Tue, 29 Mar 2016 18:50:13 +0000

2595 lines

Intro

Re: Intro

John Haverty <[log in to unmask]>

Thu, 31 Mar 2016 22:07:50 +0000

149 lines

Re: Intro

Julie Journitz <[log in to unmask]>

Thu, 31 Mar 2016 18:52:22 +0000

131 lines

Intro

Philip Ray <[log in to unmask]>

Thu, 31 Mar 2016 13:53:30 -0400

63 lines

managed print charge-back costs

Re: managed print charge-back costs

Gaynor, Suzanne <[log in to unmask]>

Mon, 21 Mar 2016 11:01:55 -0400

332 lines

Re: managed print charge-back costs

Frank Barton <[log in to unmask]>

Mon, 21 Mar 2016 10:45:44 -0400

364 lines

Re: managed print charge-back costs

Beattie, Shawn <[log in to unmask]>

Mon, 21 Mar 2016 09:34:13 -0500

322 lines

Re: managed print charge-back costs

Alfred Osward <[log in to unmask]>

Mon, 21 Mar 2016 14:22:03 +0000

220 lines

Re: managed print charge-back costs

Frank Barton <[log in to unmask]>

Mon, 21 Mar 2016 10:12:03 -0400

301 lines

Re: managed print charge-back costs

Jackson, Jonathan Richard <[log in to unmask]>

Sat, 19 Mar 2016 16:59:54 +0000

246 lines

Re: managed print charge-back costs

Krajewski, Scott <[log in to unmask]>

Fri, 18 Mar 2016 16:16:18 -0500

145 lines

managed print charge-back costs

Andrew Roderick <[log in to unmask]>

Fri, 18 Mar 2016 20:47:58 +0000

130 lines

managing off-campus computers

Re: managing off-campus computers

Kimberly Doss-Cortes <[log in to unmask]>

Wed, 23 Mar 2016 13:22:16 -0700

542 lines

Re: managing off-campus computers

Ben Arnold <[log in to unmask]>

Tue, 22 Mar 2016 23:42:05 -0500

226 lines

Re: managing off-campus computers

Andrew Ryan (ITS) <[log in to unmask]>

Tue, 22 Mar 2016 23:12:35 -0400

183 lines

managing off-campus computers

Lucas Lanting <[log in to unmask]>

Wed, 23 Mar 2016 00:22:06 +0000

207 lines

Mobius migration

Mobius migration

Wayne Sager <[log in to unmask]>

Thu, 31 Mar 2016 22:12:51 +0000

660 lines

Personally Owed Computer Repairs

Re: Personally Owed Computer Repairs

Kimberly Doss-Cortes <[log in to unmask]>

Thu, 24 Mar 2016 13:09:58 -0700

503 lines

Re: Personally Owed Computer Repairs

Frank Barton <[log in to unmask]>

Thu, 24 Mar 2016 12:09:00 -0400

131 lines

Re: Personally Owed Computer Repairs

Daniel Griffie <[log in to unmask]>

Thu, 24 Mar 2016 11:55:11 -0400

46 lines

Re: Personally Owed Computer Repairs

Gaynor, Suzanne <[log in to unmask]>

Thu, 24 Mar 2016 11:45:46 -0400

119 lines

Re: Personally Owed Computer Repairs

Genti Lagji <[log in to unmask]>

Thu, 24 Mar 2016 10:42:07 -0400

64 lines

Re: Personally Owed Computer Repairs

Thomas, Melanie <[log in to unmask]>

Thu, 24 Mar 2016 14:39:07 +0000

313 lines

Re: Personally Owed Computer Repairs

Richard Musal (ITS) <[log in to unmask]>

Thu, 24 Mar 2016 10:33:36 -0400

176 lines

Personally Owed Computer Repairs

Melissa Crabtree <[log in to unmask]>

Thu, 24 Mar 2016 14:28:37 +0000

117 lines

Print Management RFP

Re: Print Management RFP

Dorris, Mark <[log in to unmask]>

Thu, 17 Mar 2016 20:50:38 +0000

2379 lines

Re: Print Management RFP

Akridge, Peggy <[log in to unmask]>

Thu, 17 Mar 2016 18:08:55 +0000

450 lines

Re: Print Management RFP

Eric E. Breese <[log in to unmask]>

Thu, 17 Mar 2016 12:15:09 -0500

91 lines

Re: Print Management RFP

Peggy Rowland <[log in to unmask]>

Thu, 17 Mar 2016 12:19:49 -0400

108 lines

Print Management RFP

Sharon Moore <[log in to unmask]>

Thu, 17 Mar 2016 12:05:28 -0400

48 lines

Printing & Hold Queues

Re: Printing & Hold Queues

Justin Benson <[log in to unmask]>

Thu, 17 Mar 2016 14:51:14 +0000

646 lines

Re: Printing & Hold Queues

Alfred Osward <[log in to unmask]>

Thu, 17 Mar 2016 14:34:06 +0000

223 lines

Re: Printing & Hold Queues

Joshua See <[log in to unmask]>

Thu, 17 Mar 2016 14:31:36 +0000

247 lines

Re: Printing & Hold Queues

Frank Barton <[log in to unmask]>

Thu, 17 Mar 2016 08:31:02 -0400

271 lines

Re: Printing & Hold Queues

Bailey, John <[log in to unmask]>

Wed, 16 Mar 2016 19:39:08 +0000

157 lines

Re: Printing & Hold Queues

Philip Ray <[log in to unmask]>

Tue, 15 Mar 2016 16:43:02 -0400

84 lines

Re: Printing & Hold Queues

Genti Lagji <[log in to unmask]>

Tue, 15 Mar 2016 15:31:00 -0400

69 lines

Re: Printing & Hold Queues

Nick Page <[log in to unmask]>

Tue, 15 Mar 2016 15:25:04 -0400

85 lines

Re: Printing & Hold Queues

Sharon Moore <[log in to unmask]>

Tue, 15 Mar 2016 14:19:32 -0400

92 lines

Re: Printing & Hold Queues

Clark, Matthew <[log in to unmask]>

Tue, 15 Mar 2016 13:24:53 -0500

355 lines

Re: Printing & Hold Queues

Beattie, Shawn <[log in to unmask]>

Tue, 15 Mar 2016 13:20:07 -0500

98 lines

Re: Printing & Hold Queues

Chris Bradney <[log in to unmask]>

Tue, 15 Mar 2016 11:15:17 -0700

77 lines

Re: Printing & Hold Queues

Brandon Morrison <[log in to unmask]>

Tue, 15 Mar 2016 13:03:57 -0500

407 lines

Re: Printing & Hold Queues

Dorris, Mark <[log in to unmask]>

Tue, 15 Mar 2016 18:02:22 +0000

308 lines

Printing & Hold Queues

Frank Barton <[log in to unmask]>

Tue, 15 Mar 2016 13:55:31 -0400

52 lines

Unified helpdesk models in higher ed

Re: Unified helpdesk models in higher ed

Montilla, Elaine <[log in to unmask]>

Thu, 17 Mar 2016 16:20:42 -0400

666 lines

Re: Unified helpdesk models in higher ed

Lisa Kahle <[log in to unmask]>

Thu, 17 Mar 2016 20:16:28 +0000

53570 lines

Re: Unified helpdesk models in higher ed

Ostrander, Edward F <[log in to unmask]>

Thu, 17 Mar 2016 20:05:46 +0000

588 lines

Re: Unified helpdesk models in higher ed

Sobczak, Cindy I <[log in to unmask]>

Thu, 17 Mar 2016 15:54:25 +0000

511 lines

Re: Unified helpdesk models in higher ed

Julie Fountain <[log in to unmask]>

Thu, 17 Mar 2016 15:50:06 +0000

192 lines

Re: Unified helpdesk models in higher ed

Stacey E. Kimmel-Smith <[log in to unmask]>

Thu, 17 Mar 2016 09:05:12 -0400

284 lines

Re: Unified helpdesk models in higher ed

Brad Salisbury <[log in to unmask]>

Thu, 17 Mar 2016 13:02:57 +0000

626 lines

Re: Unified helpdesk models in higher ed

Katie Rose <[log in to unmask]>

Thu, 17 Mar 2016 08:45:55 -0400

248 lines

Upcoming Roundtable at Connect Denver

Re: Upcoming Roundtable at Connect Denver

Krajewski, Scott <[log in to unmask]>

Mon, 7 Mar 2016 11:39:17 -0600

466 lines


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