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July 2016 Archives for ITSM@LISTSERV.EDUCAUSE.EDU

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Table of Contents:

Adding Individual or Manager Level Annual Goals Around Service Management (4 messages)
Attracting the Right Resources to Process Owner and Manager Roles (2 messages)
August 2016 ITSM CG Event: Using FAQs to Help Users Help Themselves (1 message)
CAB Question (2 messages)
Change Mgmt Change Levels (10 messages)
Companies offering combined ITSM/PPM Tools (11 messages)
ITIL Executive/Management Training (1 message)
ITSM CG Structure Committee meeting (1 message)
ITSM tool: import data from previous tool? (22 messages)
Job Posting - Associate Director of Service Desk - If You Know Anyone Interested - (1 message)
Measuring help desk metrics (12 messages)
Question about defining services (5 messages)


Subject Sorted by Subject, Chronologically

From

Date

Size

Adding Individual or Manager Level Annual Goals Around Service Management

Re: Adding Individual or Manager Level Annual Goals Around Service Management

Robert Cumberland <[log in to unmask]>

Fri, 8 Jul 2016 07:24:28 -0600

52 lines

Re: Adding Individual or Manager Level Annual Goals Around Service Management

Black, Bob <[log in to unmask]>

Thu, 7 Jul 2016 10:33:26 -0400

185 lines

Re: Adding Individual or Manager Level Annual Goals Around Service Management

John Lathrop <[log in to unmask]>

Fri, 1 Jul 2016 09:44:41 -0400

167 lines

Re: Adding Individual or Manager Level Annual Goals Around Service Management

Santucci, Anthony <[log in to unmask]>

Fri, 1 Jul 2016 09:22:45 -0400

170 lines

Attracting the Right Resources to Process Owner and Manager Roles

Re: Attracting the Right Resources to Process Owner and Manager Roles

Karen Van Dusen <[log in to unmask]>

Wed, 13 Jul 2016 15:43:16 +0000

196 lines

Attracting the Right Resources to Process Owner and Manager Roles

Lisa E. Kass <[log in to unmask]>

Wed, 13 Jul 2016 14:45:43 +0000

125 lines

August 2016 ITSM CG Event: Using FAQs to Help Users Help Themselves

August 2016 ITSM CG Event: Using FAQs to Help Users Help Themselves

Vickie L Schuh <[log in to unmask]>

Tue, 19 Jul 2016 17:03:17 +0000

282 lines

CAB Question

Re: CAB Question

Robert Cumberland <[log in to unmask]>

Fri, 1 Jul 2016 07:11:24 -0600

35 lines

Re: CAB Question

Edmisson, Susan K <[log in to unmask]>

Fri, 1 Jul 2016 10:46:32 +0000

572 lines

Change Mgmt Change Levels

Re: Change Mgmt Change Levels

Santucci, Anthony <[log in to unmask]>

Thu, 14 Jul 2016 12:40:54 -0400

532 lines

Re: Change Mgmt Change Levels

John Borwick <[log in to unmask]>

Thu, 14 Jul 2016 08:53:30 -0700

334 lines

Re: Change Mgmt Change Levels

Mandi Witkovsky <[log in to unmask]>

Thu, 14 Jul 2016 14:37:45 +0000

611 lines

Re: Change Mgmt Change Levels

Mitchell Pautz <[log in to unmask]>

Thu, 14 Jul 2016 14:41:51 +0000

304 lines

Re: Change Mgmt Change Levels

Julie Journitz <[log in to unmask]>

Thu, 14 Jul 2016 14:38:32 +0000

206 lines

Re: Change Mgmt Change Levels

Jason Stofer <[log in to unmask]>

Thu, 14 Jul 2016 07:37:49 -0700

658 lines

Re: Change Mgmt Change Levels

Chip Denman <[log in to unmask]>

Thu, 14 Jul 2016 10:31:16 -0400

673 lines

Re: Change Mgmt Change Levels

Mitchell Pautz <[log in to unmask]>

Thu, 14 Jul 2016 14:15:05 +0000

1334 lines

Re: Change Mgmt Change Levels

Piscitello, Frank <[log in to unmask]>

Fri, 1 Jul 2016 16:10:26 +0000

1056 lines

Change Mgmt Change Levels

Sypinero, Michelle <[log in to unmask]>

Fri, 1 Jul 2016 15:53:28 +0000

595 lines

Companies offering combined ITSM/PPM Tools

Re: Companies offering combined ITSM/PPM Tools

Richard Musal (ITS) <[log in to unmask]>

Thu, 28 Jul 2016 18:40:34 -0400

334 lines

Re: Companies offering combined ITSM/PPM Tools

Richard Musal (ITS) <[log in to unmask]>

Thu, 28 Jul 2016 18:39:37 -0400

233 lines

Re: Companies offering combined ITSM/PPM Tools

Jerome Hilscher <[log in to unmask]>

Thu, 28 Jul 2016 20:42:11 +0000

319 lines

Re: Companies offering combined ITSM/PPM Tools

Bankston, Sean <[log in to unmask]>

Thu, 28 Jul 2016 20:34:29 +0000

249 lines

Re: Companies offering combined ITSM/PPM Tools

Dan Adler <[log in to unmask]>

Thu, 28 Jul 2016 16:27:12 -0400

206 lines

Re: Companies offering combined ITSM/PPM Tools

John Lathrop <[log in to unmask]>

Thu, 28 Jul 2016 16:26:14 -0400

199 lines

Re: Companies offering combined ITSM/PPM Tools

Neil Harrington <[log in to unmask]>

Thu, 28 Jul 2016 20:25:22 +0000

360 lines

Re: Companies offering combined ITSM/PPM Tools

Sallie Trotter <[log in to unmask]>

Thu, 28 Jul 2016 20:25:10 +0000

216 lines

Re: Companies offering combined ITSM/PPM Tools

Bellerjeau, Chris <[log in to unmask]>

Thu, 28 Jul 2016 20:22:13 +0000

252 lines

Re: Companies offering combined ITSM/PPM Tools

Plemons, Charles <[log in to unmask]>

Thu, 28 Jul 2016 20:21:11 +0000

314 lines

Companies offering combined ITSM/PPM Tools

Karen Sunderland <[log in to unmask]>

Thu, 28 Jul 2016 20:12:40 +0000

149 lines

ITIL Executive/Management Training

Re: ITIL Executive/Management Training

Scott Reece <[log in to unmask]>

Fri, 1 Jul 2016 07:40:59 -0400

315 lines

ITSM CG Structure Committee meeting

ITSM CG Structure Committee meeting

John Borwick <[log in to unmask]>

Thu, 21 Jul 2016 13:21:47 -0700

57 lines

ITSM tool: import data from previous tool?

Re: ITSM tool: import data from previous tool?

Frank Barton <[log in to unmask]>

Tue, 12 Jul 2016 15:05:52 -0400

660 lines

Re: ITSM tool: import data from previous tool?

Nathan Corwin <[log in to unmask]>

Tue, 12 Jul 2016 15:01:47 +0000

636 lines

Re: ITSM tool: import data from previous tool?

Bill Vriesema <[log in to unmask]>

Tue, 12 Jul 2016 13:55:16 +0000

1485 lines

Re: ITSM tool: import data from previous tool?

Christopher King <[log in to unmask]>

Tue, 12 Jul 2016 09:43:02 -0400

557 lines

Re: ITSM tool: import data from previous tool?

Jerome Hilscher <[log in to unmask]>

Tue, 12 Jul 2016 13:27:01 +0000

493 lines

Re: ITSM tool: import data from previous tool?

David Michael Foote <[log in to unmask]>

Tue, 12 Jul 2016 13:10:34 +0000

395 lines

Re: ITSM tool: import data from previous tool?

Sallie Trotter <[log in to unmask]>

Tue, 12 Jul 2016 13:01:27 +0000

205 lines

Re: ITSM tool: import data from previous tool?

David Lawrence Robertson <[log in to unmask]>

Tue, 12 Jul 2016 11:56:35 +0000

166 lines

Re: ITSM tool: import data from previous tool?

Scott Reece <[log in to unmask]>

Mon, 11 Jul 2016 16:03:51 -0400

610 lines

Re: ITSM tool: import data from previous tool?

Julie Journitz <[log in to unmask]>

Mon, 11 Jul 2016 18:52:10 +0000

1026 lines

Re: ITSM tool: import data from previous tool?

Richard Musal (ITS) <[log in to unmask]>

Mon, 11 Jul 2016 14:51:40 -0400

464 lines

Re: ITSM tool: import data from previous tool?

Bill Vriesema <[log in to unmask]>

Mon, 11 Jul 2016 18:40:58 +0000

961 lines

Re: ITSM tool: import data from previous tool?

Frase, Kara <[log in to unmask]>

Mon, 11 Jul 2016 18:37:19 +0000

274 lines

Re: ITSM tool: import data from previous tool?

Frase, Kara <[log in to unmask]>

Mon, 11 Jul 2016 18:36:12 +0000

151 lines

Re: ITSM tool: import data from previous tool?

Aaron Mansfield <[log in to unmask]>

Mon, 11 Jul 2016 17:59:27 +0000

582 lines

Re: ITSM tool: import data from previous tool?

Richard Musal (ITS) <[log in to unmask]>

Mon, 11 Jul 2016 14:05:53 -0400

337 lines

Re: ITSM tool: import data from previous tool?

Richard Musal (ITS) <[log in to unmask]>

Mon, 11 Jul 2016 14:03:50 -0400

240 lines

Re: ITSM tool: import data from previous tool?

Olivia Ward <[log in to unmask]>

Mon, 11 Jul 2016 14:02:15 -0400

746 lines

Re: ITSM tool: import data from previous tool?

Sandeep Sidhu <[log in to unmask]>

Mon, 11 Jul 2016 11:01:49 -0700

434 lines

Re: ITSM tool: import data from previous tool?

Bill Vriesema <[log in to unmask]>

Mon, 11 Jul 2016 17:59:03 +0000

962 lines

Re: ITSM tool: import data from previous tool?

Julie Journitz <[log in to unmask]>

Mon, 11 Jul 2016 17:54:31 +0000

186 lines

ITSM tool: import data from previous tool?

Kelsey Lunsmann <[log in to unmask]>

Mon, 11 Jul 2016 17:51:54 +0000

105 lines

Job Posting - Associate Director of Service Desk - If You Know Anyone Interested -

Job Posting - Associate Director of Service Desk - If You Know Anyone Interested -

Sorenson, Scott E <[log in to unmask]>

Sun, 10 Jul 2016 17:00:18 +0000

537 lines

Measuring help desk metrics

Re: Measuring help desk metrics

Paula Batton <[log in to unmask]>

Wed, 6 Jul 2016 11:31:53 -0400

354 lines

Re: Measuring help desk metrics

Forrest Ewen <[log in to unmask]>

Wed, 6 Jul 2016 09:29:56 -0600

33 lines

Re: Measuring help desk metrics

Julie Journitz <[log in to unmask]>

Wed, 6 Jul 2016 15:21:22 +0000

287 lines

Re: Measuring help desk metrics

Rosenfeld, Hillary L. <[log in to unmask]>

Wed, 6 Jul 2016 15:06:40 +0000

291 lines

Re: Measuring help desk metrics

Gadomski Andrzej <[log in to unmask]>

Wed, 6 Jul 2016 14:32:09 +0000

52 lines

Re: Measuring help desk metrics

Piper, Glen <[log in to unmask]>

Tue, 5 Jul 2016 22:03:25 +0000

434 lines

Re: Measuring help desk metrics

Gribben, Bob <[log in to unmask]>

Tue, 5 Jul 2016 18:56:22 +0000

28 lines

Re: Measuring help desk metrics

Forrest Ewen <[log in to unmask]>

Tue, 5 Jul 2016 12:52:16 -0600

19 lines

Re: Measuring help desk metrics

Forrest Ewen <[log in to unmask]>

Tue, 5 Jul 2016 12:50:00 -0600

18 lines

Re: Measuring help desk metrics

Sandra Jansson <[log in to unmask]>

Tue, 5 Jul 2016 14:08:01 -0400

196 lines

Re: Measuring help desk metrics

Gribben, Bob <[log in to unmask]>

Tue, 5 Jul 2016 15:08:32 +0000

38 lines

Measuring help desk metrics

Forrest Ewen <[log in to unmask]>

Fri, 1 Jul 2016 08:01:30 -0600

36 lines

Question about defining services

Re: Question about defining services

Manickavinayaham, Hemalatha <[log in to unmask]>

Mon, 11 Jul 2016 14:24:27 +0000

532 lines

Re: Question about defining services

Frase, Kara <[log in to unmask]>

Mon, 11 Jul 2016 13:49:56 +0000

392 lines

Re: Question about defining services

Shawn Winnington-Ball <[log in to unmask]>

Fri, 8 Jul 2016 17:09:23 +0000

321 lines

Re: Question about defining services

David Lawrence Robertson <[log in to unmask]>

Fri, 8 Jul 2016 15:26:57 +0000

434 lines

Question about defining services

David Michael Foote <[log in to unmask]>

Fri, 8 Jul 2016 14:56:30 +0000

225 lines


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