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August 2018 Archives for ITSM@LISTSERV.EDUCAUSE.EDU

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Table of Contents:

"Small Change is Big Change" Event (1 message)
Case Management vs. Service Management (11 messages)
Change Management's dependency on Incident Management (17 messages)
Contract Language for Vendor Change Management (3 messages)
Free VeriSM Webinar (1 message)
Fw: [LEADINGCHANGE] Request/Support Tracking Systems Across Campus, Not Just IT? (1 message)
Help with process improvement activity at EDUCAUSE presentation (1 message)
Inventory Management Tools - Asset Tiger? (1 message)
ITSM Product 2-minute survey (1 message)
Job Opportunity - Training & Outreach Specialist (Trinity University, TX) (1 message)
Monthly Virtual Open House Today at 4pm EST (1 message)
New EDUCAUSE Publication: IT Change Management: A Practical Approach (2 messages)
New EDUCAUSE Publication: IT Service Ownership in Higher Education (1 message)
Parchment on Datatel Unidata database (2 messages)
Request for ITSM & IT Support Services Webinar Panelists (1 message)


Subject Sorted by Subject, Chronologically

From

Date

Size

"Small Change is Big Change" Event

"Small Change is Big Change" Event

Todd Jensen

Thu, 23 Aug 2018 15:19:58 +0000

217 lines

Case Management vs. Service Management

Re: Case Management vs. Service Management

Deborah McDaniel

Thu, 2 Aug 2018 16:43:29 +0000

1780 lines

Re: Case Management vs. Service Management

Andrea Tanner

Thu, 2 Aug 2018 09:08:42 -0400

1244 lines

Re: Case Management vs. Service Management

Jeff Smith

Wed, 1 Aug 2018 19:29:11 +0000

1141 lines

Re: Case Management vs. Service Management

Deborah McDaniel

Wed, 1 Aug 2018 18:48:06 +0000

1128 lines

Re: Case Management vs. Service Management

DiRuzza, Marie E

Wed, 1 Aug 2018 17:35:12 +0000

837 lines

Re: Case Management vs. Service Management

Deborah McDaniel

Wed, 1 Aug 2018 17:04:57 +0000

782 lines

Re: Case Management vs. Service Management

Deborah McDaniel

Wed, 1 Aug 2018 17:03:26 +0000

800 lines

Re: Case Management vs. Service Management

Andrea Tanner

Wed, 1 Aug 2018 12:48:10 -0400

417 lines

Re: Case Management vs. Service Management

DiRuzza, Marie E

Wed, 1 Aug 2018 16:38:19 +0000

492 lines

Re: Case Management vs. Service Management

Bob Gribben

Wed, 1 Aug 2018 14:53:14 +0000

312 lines

Case Management vs. Service Management

Deborah McDaniel

Wed, 1 Aug 2018 14:45:39 +0000

291 lines

Change Management's dependency on Incident Management

Re: Change Management's dependency on Incident Management

Black, Bob

Wed, 22 Aug 2018 10:59:45 -0400

319 lines

Re: Change Management's dependency on Incident Management

Birckelbaw, Carla

Tue, 21 Aug 2018 15:31:58 +0000

1074 lines

Re: Change Management's dependency on Incident Management

Edward Gray (egray)

Tue, 21 Aug 2018 15:05:18 +0000

767 lines

Re: Change Management's dependency on Incident Management

Andrea Stevens

Tue, 21 Aug 2018 10:12:57 -0400

619 lines

Re: Change Management's dependency on Incident Management

Mike Kastellec

Tue, 21 Aug 2018 09:58:18 -0400

316 lines

Re: Change Management's dependency on Incident Management

Dorothy Sasscer

Tue, 21 Aug 2018 13:35:28 +0000

291 lines

Re: Change Management's dependency on Incident Management

Jerome Hilscher

Tue, 21 Aug 2018 12:29:08 +0000

440 lines

Re: Change Management's dependency on Incident Management

Andrea Tanner

Tue, 21 Aug 2018 08:07:18 -0400

288 lines

Re: Change Management's dependency on Incident Management

A. Gehani

Mon, 20 Aug 2018 16:25:50 -0400

1571 lines

Re: Change Management's dependency on Incident Management

Grooms, John Clayton

Mon, 20 Aug 2018 19:52:40 +0000

455 lines

Re: Change Management's dependency on Incident Management

Wolff, Taj S

Mon, 20 Aug 2018 18:25:42 +0000

386 lines

Re: Change Management's dependency on Incident Management

Anthony Santucci

Mon, 20 Aug 2018 14:17:01 -0400

193 lines

Re: Change Management's dependency on Incident Management

Osborne, Tammy

Mon, 20 Aug 2018 18:05:23 +0000

559 lines

Re: Change Management's dependency on Incident Management

Cassie Lott

Mon, 20 Aug 2018 18:00:04 +0000

244 lines

Re: Change Management's dependency on Incident Management

Nathan Corwin

Mon, 20 Aug 2018 18:07:09 +0000

362 lines

Re: Change Management's dependency on Incident Management

Bob Gribben

Mon, 20 Aug 2018 18:01:33 +0000

192 lines

Change Management's dependency on Incident Management

A. Gehani

Mon, 20 Aug 2018 13:52:02 -0400

1056 lines

Contract Language for Vendor Change Management

Re: Contract Language for Vendor Change Management

Chas Grundy

Wed, 29 Aug 2018 09:27:57 -0400

352 lines

Re: Contract Language for Vendor Change Management

Santucci, Anthony

Wed, 29 Aug 2018 09:09:43 -0400

219 lines

Contract Language for Vendor Change Management

Gomez, Joshua

Fri, 17 Aug 2018 18:42:53 +0000

997 lines

Free VeriSM Webinar

Free VeriSM Webinar

Deborah McDaniel

Thu, 2 Aug 2018 16:48:42 +0000

520 lines

Fw: [LEADINGCHANGE] Request/Support Tracking Systems Across Campus, Not Just IT?

Fw: [LEADINGCHANGE] Request/Support Tracking Systems Across Campus, Not Just IT?

Tina Pappas

Mon, 13 Aug 2018 14:37:14 +0000

297 lines

Help with process improvement activity at EDUCAUSE presentation

Help with process improvement activity at EDUCAUSE presentation

Amini, Mojgan

Fri, 17 Aug 2018 21:27:17 +0000

117 lines

Inventory Management Tools - Asset Tiger?

Inventory Management Tools - Asset Tiger?

Violette Hutchins

Wed, 1 Aug 2018 09:36:00 -0400

113 lines

ITSM Product 2-minute survey

ITSM Product 2-minute survey

Todd Jensen

Mon, 13 Aug 2018 15:49:33 +0000

87 lines

Job Opportunity - Training & Outreach Specialist (Trinity University, TX)

Job Opportunity - Training & Outreach Specialist (Trinity University, TX)

Courtney Cunningham

Mon, 20 Aug 2018 12:31:43 -0500

126 lines

Monthly Virtual Open House Today at 4pm EST

Monthly Virtual Open House Today at 4pm EST

Black, Bob

Fri, 31 Aug 2018 09:33:52 -0400

59 lines

New EDUCAUSE Publication: IT Change Management: A Practical Approach

Re: New EDUCAUSE Publication: IT Change Management: A Practical Approach

A. Gehani

Tue, 28 Aug 2018 14:22:59 -0400

1285 lines

New EDUCAUSE Publication: IT Change Management: A Practical Approach

Foster, Christina

Thu, 23 Aug 2018 17:37:57 +0000

194 lines

New EDUCAUSE Publication: IT Service Ownership in Higher Education

New EDUCAUSE Publication: IT Service Ownership in Higher Education

Page, Ben

Wed, 15 Aug 2018 18:11:35 +0000

159 lines

Parchment on Datatel Unidata database

Re: Parchment on Datatel Unidata database

Nathan Jay Sorensen

Thu, 23 Aug 2018 13:57:03 +0000

173 lines

Parchment on Datatel Unidata database

Robert Allred

Tue, 21 Aug 2018 03:57:35 +0000

111 lines

Request for ITSM & IT Support Services Webinar Panelists

Request for ITSM & IT Support Services Webinar Panelists

Ann M Gerwitz

Thu, 30 Aug 2018 18:03:28 +0000

309 lines


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