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August 2018 Archives for ITSUPPORTSERVICES@LISTSERV.EDUCAUSE.EDU

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Table of Contents:

3D Printing Guidelines (5 messages)
Audio Visual Meeting Services (4 messages)
AutoCAD 2019 & Mandatory Profiles (1 message)
Blocked by Ticketmaster (3 messages)
Call Center vs Help Desk vs Service Desk (20 messages)
Deploy Tools for macOS 10.14 (9 messages)
Feedback: Has your institution outsourced its Help Desk? (1 message)
Forms of accepting ticket submissions to your Help Desk (7 messages)
Keeping Up with Revisions (2 messages)
Managed Print Services (5 messages)
Network Access Control (5 messages)
Outsourced Afterhours Help Desk Service (8 messages)
Remote Assistance/Support Tools (14 messages)
Request for ITSM & IT Support Services Webinar Panelists (1 message)
Standard Warranty or Extended Warranty for Computers (9 messages)
Student-owned device repair (9 messages)
Tiered Help Desk job descriptions (2 messages)
[SPF:Probably_Forged] Re: [ITSUPPORTSERVICES] Call Center vs Help Desk vs Service Desk (1 message)
[SPF:Probably_Forged] [ITSUPPORTSERVICES] Outsourced Afterhours Help Desk Service (2 messages)


Subject Sorted by Subject, Chronologically

From

Date

Size

3D Printing Guidelines

Re: 3D Printing Guidelines

Charlie Kulins

Wed, 15 Aug 2018 15:35:08 -0600

30 lines

Re: 3D Printing Guidelines

Frank Barton

Wed, 15 Aug 2018 12:07:14 -0400

136 lines

Re: 3D Printing Guidelines

Charlie Kulins

Wed, 15 Aug 2018 09:51:09 -0600

42 lines

Re: 3D Printing Guidelines

Andrea Tanner

Wed, 15 Aug 2018 08:35:18 -0400

446 lines

3D Printing Guidelines

Walker, Patrice

Tue, 14 Aug 2018 21:36:50 +0000

396 lines

Audio Visual Meeting Services

Re: Audio Visual Meeting Services

Maneesh Kumar

Wed, 8 Aug 2018 17:19:24 +0000

433 lines

Re: Audio Visual Meeting Services

Jack Vizelter

Wed, 8 Aug 2018 16:41:15 +0000

163 lines

Re: Audio Visual Meeting Services

Patricia Carpenter

Wed, 8 Aug 2018 16:41:08 +0000

274 lines

Audio Visual Meeting Services

Witter, Jamie

Wed, 8 Aug 2018 14:02:18 +0000

134 lines

AutoCAD 2019 & Mandatory Profiles

AutoCAD 2019 & Mandatory Profiles

Junaid Ali

Mon, 6 Aug 2018 14:52:09 -0500

86 lines

Blocked by Ticketmaster

Re: Blocked by Ticketmaster

Rand Hall

Thu, 9 Aug 2018 13:22:34 -0400

966 lines

Re: Blocked by Ticketmaster

Frank Barton

Wed, 8 Aug 2018 10:13:41 -0400

181 lines

Blocked by Ticketmaster

Melissa L. Jackman

Wed, 8 Aug 2018 14:02:08 +0000

702 lines

Call Center vs Help Desk vs Service Desk

Re: Call Center vs Help Desk vs Service Desk

Mcdowell, Jeffrey S

Thu, 2 Aug 2018 15:27:36 +0000

1470 lines

Re: Call Center vs Help Desk vs Service Desk

Mitchell Pautz

Thu, 2 Aug 2018 08:26:01 -0700

2077 lines

Re: Call Center vs Help Desk vs Service Desk

Julianne Journitz

Thu, 2 Aug 2018 15:03:43 +0000

1396 lines

Re: Call Center vs Help Desk vs Service Desk

Mitchell Pautz

Thu, 2 Aug 2018 07:57:20 -0700

1611 lines

Re: Call Center vs Help Desk vs Service Desk

Julianne Journitz

Thu, 2 Aug 2018 14:18:30 +0000

738 lines

Re: Call Center vs Help Desk vs Service Desk

Andrea Tanner

Thu, 2 Aug 2018 09:25:02 -0400

738 lines

Re: Call Center vs Help Desk vs Service Desk

Wilson, Connie

Wed, 1 Aug 2018 18:07:02 +0000

551 lines

Re: Call Center vs Help Desk vs Service Desk

Julianne Journitz

Wed, 1 Aug 2018 16:45:07 +0000

499 lines

Re: Call Center vs Help Desk vs Service Desk

Julianne Journitz

Wed, 1 Aug 2018 16:43:54 +0000

850 lines

Re: Call Center vs Help Desk vs Service Desk

Mitchell Pautz

Wed, 1 Aug 2018 08:45:41 -0700

542 lines

Re: Call Center vs Help Desk vs Service Desk

Frank Barton

Wed, 1 Aug 2018 11:43:31 -0400

1105 lines

Re: Call Center vs Help Desk vs Service Desk

Brandon Morrison

Wed, 1 Aug 2018 10:40:38 -0500

1045 lines

Re: Call Center vs Help Desk vs Service Desk

Becky Klein

Wed, 1 Aug 2018 10:36:18 -0500

591 lines

Re: Call Center vs Help Desk vs Service Desk

Brandon Morrison

Wed, 1 Aug 2018 10:32:31 -0500

561 lines

Re: Call Center vs Help Desk vs Service Desk

Rzeszut, Eric (er2ue)

Wed, 1 Aug 2018 15:31:20 +0000

406 lines

Re: Call Center vs Help Desk vs Service Desk

Julianne Journitz

Wed, 1 Aug 2018 15:28:07 +0000

367 lines

Re: Call Center vs Help Desk vs Service Desk

Mitchell Pautz

Wed, 1 Aug 2018 08:22:22 -0700

1033 lines

Re: Call Center vs Help Desk vs Service Desk

Julianne Journitz

Wed, 1 Aug 2018 15:19:46 +0000

541 lines

Re: Call Center vs Help Desk vs Service Desk

Brandon Morrison

Wed, 1 Aug 2018 10:13:06 -0500

142 lines

Call Center vs Help Desk vs Service Desk

Mitchell Pautz

Wed, 1 Aug 2018 08:05:49 -0700

70 lines

Deploy Tools for macOS 10.14

Re: Deploy Tools for macOS 10.14

Ray Martinez

Wed, 8 Aug 2018 11:05:16 -0500

1147 lines

Re: Deploy Tools for macOS 10.14

Jason Pelletier

Tue, 7 Aug 2018 16:56:37 +0000

881 lines

Re: Deploy Tools for macOS 10.14

Strouth, Gerard

Tue, 7 Aug 2018 16:50:51 +0000

806 lines

Re: Deploy Tools for macOS 10.14

Jason Pelletier

Tue, 7 Aug 2018 14:58:21 +0000

765 lines

Re: Deploy Tools for macOS 10.14

Ray Martinez

Tue, 7 Aug 2018 09:05:28 -0500

675 lines

Re: Deploy Tools for macOS 10.14

Jason Pelletier

Mon, 6 Aug 2018 14:39:42 +0000

474 lines

Re: Deploy Tools for macOS 10.14

Strouth, Gerard

Mon, 6 Aug 2018 14:07:22 +0000

437 lines

Re: Deploy Tools for macOS 10.14

Bruce Carter

Sat, 4 Aug 2018 23:02:16 -0400

188 lines

Deploy Tools for macOS 10.14

James Hilow

Fri, 3 Aug 2018 21:06:24 +0000

116 lines

Feedback: Has your institution outsourced its Help Desk?

Feedback: Has your institution outsourced its Help Desk?

Kimberly Davillier

Thu, 23 Aug 2018 17:21:24 -0600

19 lines

Forms of accepting ticket submissions to your Help Desk

Re: Forms of accepting ticket submissions to your Help Desk

Frank Barton

Mon, 6 Aug 2018 08:11:27 -0400

592 lines

Re: Forms of accepting ticket submissions to your Help Desk

Rachel Weaver

Thu, 2 Aug 2018 12:26:50 -0500

512 lines

Re: Forms of accepting ticket submissions to your Help Desk

Wilson, Connie

Thu, 2 Aug 2018 13:17:52 +0000

288 lines

Re: Forms of accepting ticket submissions to your Help Desk

Andrea Tanner

Thu, 2 Aug 2018 07:43:18 -0400

277 lines

Re: Forms of accepting ticket submissions to your Help Desk

Julianne Journitz

Wed, 1 Aug 2018 20:04:40 +0000

311 lines

Re: Forms of accepting ticket submissions to your Help Desk

Gaynor, Suzanne

Wed, 1 Aug 2018 15:44:35 -0400

180 lines

Forms of accepting ticket submissions to your Help Desk

Sandi Carpenter

Wed, 1 Aug 2018 15:37:31 -0400

126 lines

Keeping Up with Revisions

Re: Keeping Up with Revisions

Cody Bennett

Wed, 8 Aug 2018 08:37:34 -0800

319 lines

Keeping Up with Revisions

Overmyer, Scott

Wed, 8 Aug 2018 12:18:55 +0000

235 lines

Managed Print Services

Re: Managed Print Services

Chad Schonewill

Wed, 8 Aug 2018 13:57:45 +0000

580 lines

Re: Managed Print Services

Scott Tiner

Wed, 8 Aug 2018 06:46:57 -0400

201 lines

Re: Managed Print Services

Frank Barton

Tue, 7 Aug 2018 14:55:00 -0400

332 lines

Re: Managed Print Services

Andrea Tanner

Tue, 7 Aug 2018 13:37:04 -0400

245 lines

Managed Print Services

Michael Marchand

Tue, 7 Aug 2018 10:18:40 -0700

130 lines

Network Access Control

Re: Network Access Control

Justin LeTellier

Thu, 9 Aug 2018 11:37:48 -0400

949 lines

Re: Network Access Control

Frank Barton

Mon, 6 Aug 2018 08:13:51 -0400

858 lines

Re: Network Access Control

Jay Khan

Sat, 4 Aug 2018 01:26:16 +0000

598 lines

Re: Network Access Control

Justin LeTellier

Fri, 3 Aug 2018 17:45:31 -0400

714 lines

Network Access Control

Jay Khan

Fri, 3 Aug 2018 19:37:04 +0000

455 lines

Outsourced Afterhours Help Desk Service

Re: Outsourced Afterhours Help Desk Service

Michael Zastudil

Mon, 6 Aug 2018 11:48:31 +0000

266 lines

Re: Outsourced Afterhours Help Desk Service

Michael Marchand

Fri, 3 Aug 2018 16:47:51 -0700

176 lines

Re: Outsourced Afterhours Help Desk Service

Daniel Cruz

Fri, 3 Aug 2018 23:29:40 +0000

87 lines

Re: Outsourced Afterhours Help Desk Service

Michael Marchand

Fri, 3 Aug 2018 14:52:40 -0700

1174 lines

Re: Outsourced Afterhours Help Desk Service

Karl Horvath

Fri, 3 Aug 2018 18:41:13 +0000

1101 lines

Re: Outsourced Afterhours Help Desk Service

Chris Bradney

Thu, 2 Aug 2018 12:41:03 -0600

47 lines

Re: Outsourced Afterhours Help Desk Service

Lyons, Michael

Thu, 2 Aug 2018 17:53:42 +0000

555 lines

Re: Outsourced Afterhours Help Desk Service

Brock, Michelle

Wed, 1 Aug 2018 15:39:05 +0000

290 lines

Remote Assistance/Support Tools

Re: Remote Assistance/Support Tools

Mcdowell, Jeffrey S

Thu, 9 Aug 2018 20:48:23 +0000

774 lines

Re: Remote Assistance/Support Tools

McVicar, Ryan James

Thu, 9 Aug 2018 18:45:45 +0000

488 lines

Re: Remote Assistance/Support Tools

Curry, Laurie A

Thu, 9 Aug 2018 18:32:28 +0000

296 lines

Re: Remote Assistance/Support Tools

Andrea Tanner

Thu, 9 Aug 2018 12:10:20 -0400

480 lines

Re: Remote Assistance/Support Tools

Pistentis, Nick

Thu, 9 Aug 2018 15:51:20 +0000

314 lines

Re: Remote Assistance/Support Tools

Stacey E. Kimmel-Smith

Thu, 9 Aug 2018 11:48:04 -0400

309 lines

Re: Remote Assistance/Support Tools

Rachel Weaver

Thu, 9 Aug 2018 09:05:08 -0500

224 lines

Re: Remote Assistance/Support Tools

John Hilbing

Thu, 9 Aug 2018 14:01:53 +0000

786 lines

Re: Remote Assistance/Support Tools

Mcdowell, Jeffrey S

Thu, 9 Aug 2018 13:52:00 +0000

445 lines

Re: Remote Assistance/Support Tools

Wolff, Taj S

Thu, 9 Aug 2018 13:49:04 +0000

383 lines

Re: Remote Assistance/Support Tools

Wendy Worlund

Thu, 9 Aug 2018 08:34:25 -0500

186 lines

Re: Remote Assistance/Support Tools

Creech, David

Thu, 9 Aug 2018 13:34:28 +0000

555 lines

Re: Remote Assistance/Support Tools

Gaynor, Suzanne

Thu, 9 Aug 2018 09:27:03 -0400

188 lines

Remote Assistance/Support Tools

Curry, Laurie A

Thu, 9 Aug 2018 13:14:58 +0000

171 lines

Request for ITSM & IT Support Services Webinar Panelists

Request for ITSM & IT Support Services Webinar Panelists

Ann M Gerwitz

Thu, 30 Aug 2018 18:22:19 +0000

315 lines

Standard Warranty or Extended Warranty for Computers

Re: Standard Warranty or Extended Warranty for Computers

Chad Schonewill

Tue, 7 Aug 2018 21:27:26 +0000

495 lines

Re: Standard Warranty or Extended Warranty for Computers

Renee Gates

Tue, 7 Aug 2018 21:01:20 +0000

416 lines

Re: Standard Warranty or Extended Warranty for Computers

Pistentis, Nick

Mon, 6 Aug 2018 22:04:29 +0000

419 lines

Re: Standard Warranty or Extended Warranty for Computers

Richard Musal (ITS)

Fri, 3 Aug 2018 18:53:33 -0400

389 lines

Re: Standard Warranty or Extended Warranty for Computers

Gaynor, Suzanne

Fri, 3 Aug 2018 15:31:43 -0400

324 lines

Re: Standard Warranty or Extended Warranty for Computers

David Sisk

Fri, 3 Aug 2018 14:20:11 -0500

378 lines

Re: Standard Warranty or Extended Warranty for Computers

Andrea Tanner

Fri, 3 Aug 2018 15:02:25 -0400

244 lines

Re: Standard Warranty or Extended Warranty for Computers

Matthew Clark

Fri, 3 Aug 2018 13:52:16 -0500

478 lines

Standard Warranty or Extended Warranty for Computers

Martin, Frank

Fri, 3 Aug 2018 18:47:16 +0000

330 lines

Student-owned device repair

Re: Student-owned device repair

Wil Clark

Thu, 2 Aug 2018 16:27:15 +0000

398 lines

Re: Student-owned device repair

Creech, David

Wed, 1 Aug 2018 19:53:20 +0000

899 lines

Re: Student-owned device repair

Julianne Journitz

Wed, 1 Aug 2018 18:02:31 +0000

350 lines

Re: Student-owned device repair

Dan Herrick

Wed, 1 Aug 2018 17:59:28 +0000

441 lines

Re: Student-owned device repair

Walker, Patrice

Wed, 1 Aug 2018 17:49:03 +0000

789 lines

Re: Student-owned device repair

Brandon Morrison

Wed, 1 Aug 2018 12:24:55 -0500

306 lines

Re: Student-owned device repair

Parsley, Tony

Wed, 1 Aug 2018 17:06:54 +0000

389 lines

Re: Student-owned device repair

Gaynor, Suzanne

Wed, 1 Aug 2018 13:09:07 -0400

261 lines

Student-owned device repair

Wil Clark

Wed, 1 Aug 2018 16:54:08 +0000

312 lines

Tiered Help Desk job descriptions

Re: Tiered Help Desk job descriptions

Ryan LaRoy

Wed, 1 Aug 2018 19:40:27 +0000

1127 lines

Re: Tiered Help Desk job descriptions

Barbara E. Knauff

Wed, 1 Aug 2018 13:57:05 +0000

22261 lines

[SPF:Probably_Forged] Re: [ITSUPPORTSERVICES] Call Center vs Help Desk vs Service Desk

Re: [SPF:Probably_Forged] Re: [ITSUPPORTSERVICES] Call Center vs Help Desk vs Service Desk

DiRuzza, Marie E

Wed, 1 Aug 2018 16:41:08 +0000

392 lines

[SPF:Probably_Forged] [ITSUPPORTSERVICES] Outsourced Afterhours Help Desk Service

Re: [SPF:Probably_Forged] [ITSUPPORTSERVICES] Outsourced Afterhours Help Desk Service

Jay Khan

Thu, 2 Aug 2018 19:35:19 +0000

993 lines

Re: [SPF:Probably_Forged] [ITSUPPORTSERVICES] Outsourced Afterhours Help Desk Service

Wendy Worlund

Wed, 1 Aug 2018 08:51:38 -0500

651 lines


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