The following is an announcement of a search for the position of
Assistant Director, User Services at Central Missouri State
University. Please forward this announcement to user support
professionals you think might have an interest.
CENTRAL MISSOURI STATE UNIVERSITY
Assistant Director, User Services, Information Services
Reports to University Director for Information Services, who reports
to the President; manages daily operation of User Services staff;
oversees all microcomputer hardware, software (acquisition,
installation, maintenance, and upgrades) and networks, and their
integration with institutional academic and administrative plans.
Requires: B.S. in Computer Science, CIS, or related field (M.S.
preferred); minimum 8 years computer support experience, including 4
years of progressive management experience in an
information/technology support organization and 4 years in higher
education. Knowledge of microcomputers, networking, application
software packages, and higher education operations. Must show
evidence of project management and personnel management skills and
demonstrate excellent verbal, aural, and written communication
User Services includes approximately 40 professional staff and 12+
students organized in 4 areas: Client Services (Help Desk, training,
programming, purchasing); Field Services (software and hardware
installation/repair; lab/classroom support; ResNet support; R&D);
Network Services (all aspects of networking except wiring plant, 50+
NT and Linux servers, e-mail systems); and Web Services (web servers
and courseware support).
Contact: CMSU/Human Resources, ADM 190, Warrensburg, MO 64093
(telephone 660-543-4255 or web site http://www.cmsu.edu/hr/). Review
continues until filled. FAX 660-543-4200 AA/EEO/ADA
F. Russell Helm, Ph.D
Director, Information Services
Central Missouri State University
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