Two years ago, we gave up on the idea that there would be a future revenue
stream on telephone/LD services. We negotiated a deal with our vendor that
gives our students the best competitive rates we can, and our "payoff" is
that the school gets great LD rates as well.
We lost most of our pay phones this year, too, but to my knowledge no one
has complained. The commuter students use cell phones, calling cards, and
email and this seems to suffice.
I don't see us partnering to provide cellular service. Besides the fact
that people like to "bring their own" stuff, I'm not sure we could work out
a plan that would be competitive yet give us revenue. The margins are too
While our revenue stream for LD services has declined, we have seen a rise
in residence hall demand, for both new and returning students. It's surely
not due to the LD rates, but rather to cable TV and high speed data services
that we provide. That gain in res hall retention is far more significant to
the school than a few dollars in LD revenues.
Just my 2 cents. :-)
Ms. Leslie Kaufman
Director of Information Technology
Center for Information Technology Services
Point Park College
201 Wood Street
Pittsburgh, PA 15222-1984
Email: [log in to unmask]
From: Theresa M Rowe [mailto:[log in to unmask]]
Sent: Tuesday, July 16, 2002 4:38 AM
To: [log in to unmask]
Subject: [CIO] Long distance revenues
There was a discussion a while ago about the decline in long distance
revenues. Students are switching to cellular and to phone cards and it is
reducing the amount of long distance charges that we collect. This is a
trend we noted through the last academic year. Spring/summer collections
appear to be the same as prior years (since the students are not here).
We have not had a chance to analyze the data (due to staff outages in
Telecom) so we cannot exactly determine the percentage reduction, but it
is a definite trend.
We use a long distance provider today that was selected from MiCTA
(http://www.micta.org/default.asp). MiCTA has distributed an RFP for
Cellular Telecommunication Services. We might evaluate this later.
I'm aware of at least one institution which has set up a lease arrangement
of cell phones for students to replace declining long distance revenues,
but with the complications of the administration of the lease, I've not
heard about a positive revenue stream. I am wondering if anyone has found
a way to at least break even before we go this route.
Additionally, SBC/Ameritech has noted a significant drop off in revenues
at pay phones due to cell phone usage. As a result, they have removed
many pay phones from campus.
Does anyone have any recommendations or ideas for options on this?
Director Information Systems
www.oakland.edu/it - The latest technical information from the Office of
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