We are in the renewing stage right now and looking at options. One thing
we want to add if we can at all afford it is to add central policy
management (e.g. e-policy orchestrator from NAI is a possible example).
And we would like to expand upon the security tools (e.g., firewalls
etc) as funding does or does not allow.
For us, as we have lots of Macs, and we have been less than thrilled
with MacOSX Virex (not auto updating). That apparently is being fixed in
the next release. Also since we have lots of Macs that limits the number
of vendors who can service us.
In addition, performance was an issue on our Tablets, but again the next
release of NAI looks to help that.
Clearly Norton has more mindshare traction around here.
But money will be a major factor for us. And conversion enters in as
Margaret Knox [log in to unmask]
Information Technology Services (ITS)
COM 17 (512) 475-9300/9224
Director, (512) 475-9282 fax
ITS- Collaboration & Academic Resources
The University of Texas at Austin
From: Karen J. Lukas [mailto:[log in to unmask]]
Sent: Friday, March 07, 2003 11:10 AM
To: [log in to unmask]
Subject: [LICENSING] opinions on antivirus sw
At Carnegie Mellon we are considering alternatives to the antivirus
software we currently license because of a large increase in the license
fee, but we don't want to move to another product based on cost alone.
I am interested in knowing what others use and whether you are satisfied
with what you use from the perspective of administering the software and
the responsiveness and effectiveness of the the company in dealing with
If you have changed products in the last year or two and it was related
to dissatisfaction with the old product, what was the product you
originally licensed and with what application did you replace it? What
prompted your move to the new product? Thank you.
Karen J. Lukas
Software Manager for Computing Services
Carnegie Mellon University
Computing Services (CyH 262)
5000 Forbes Avenue
Pittsburgh, Pa 15213
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