Carl makes an important point about open source projects. As much as I am an
advocate of open source communities and open source projects, I firmly
believe that ³pure² open source plays are not viable (except perhaps for
hobbyists or researchers) in the long run. The fact that companies (plural
is important here) have rallied behind uPortal speaks to its strength.
Unless companies see a business model (support, services, extensions) in an
open source application and begin to provide solutions around it, the
application will not gain a foothold in production environments. The more
critical the application, the more critical will be this need. At the end of
the day, when my critical application is down, for example, I want to pick
up the phone, call someone, and have them take responsibility for the
resolution. Having to rely on an open source community or a co-op for
support just wonıt cut it. The potential risk exposure associated with
certain open source software should not be overlooked. As in all things,
itıs a question of which tradeoffs one is willing to make.
Alfred H. Essa
Chief Information Officer
MIT Sloan School of Management
From: Carl Jacobson <[log in to unmask]>
Reply-To: The EDUCAUSE CIO Constituent Group Listserv
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