Most higher ed CIOs acknowledge the value of performing cost-benefit
analyses, yet there is often a surprising degree of vagueness about the
details of such analyses. I'm poking around a bit this summer to see
if I can get a some clarity on the topic and would appreciate any
information you can provide. Specifically:
(1) Does your IT organization conduct cost-benefit analysis for
potential (or existing) IT investments?
If the answer to question #1 was 'yes' and you have the time to spare,
please send me:
(2) any available information about the methods, tools, or standards
you use for such analyses;
(3) pointers to resources (print or online) that helped you to define
your approach to cost-benefit analysis;
(4) a pointer to (or copy of) an actual cost-benefit analysis document
you have used in recent decision-making (this material will be treated
as confidential unless permission to cite is explicitly provided).
Chief Technology Officer
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