I'm hoping that someone on this list can help me with a licensing
issue I have. MIT has had a large number of Mac OS X licenses under
maintenance with Apple for about 6 years. We began under Apple's TAP
agreement and are now under their AMP agreement - the AMP agreement
is for 3 years and we are halfway through the term.
MIT is very much a multi-platform environment. When we began, the
number of license we put under maintenance through AMP was enough to
cover MIT-owned Apple computers. Since then, Apple usage has
increased and we've found ourselves without enough maintenance
licenses to meet the need.
When I contacted our Apple rep and his support person to add more
licenses under our agreement, I was told that Apple could not do
this, and that we would have to get the additional maintenance
licenses under a separate new agreement. I asked if the term of the
new maintenance agreement could be pro-rated so that it could renew
on our fiscal year boundry - June 30 - and/or terminate at the same
time as our current agreement - June 30, 2008. Once more the answer
was no - the only option offered was to enter into a new agreement
for the additional maintenance licenses purchased and have it
terminate 3 years from the date it was signed.
This puts MIT in a difficult situation. We would like to get the
additional licenses soon, since when Leopard is released we will have
a lot less current 10.4 (Tiger) licenses to put under maintenance.
If we wait until Leopard is released it will cost us more since we
will have to purchase the Leopard licenses first and then put them
under maintenance. On the other hand, purchasing the maintenance
licenses under a separate agreement with a separate renewal and
termination date makes it a lot more difficult to administer our
I think Apple is being inflexible here. I'm wondering if anyone else
on this list has encountered the same situation and found a solution?
Thanks for whatever information/advice you can offer.
Software Acquisition Coordinator
Information Services and Technology
Massachusetts Institute of Technology
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