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ITPSM  2006

ITPSM 2006

Subject:

Re: Adding licenses under Apple's AMP Program

From:

Laura Walsh <[log in to unmask]>

Reply-To:

The EDUCAUSE Software Licensing Issues Constituent Group Listserv <[log in to unmask]>

Date:

Wed, 13 Dec 2006 13:50:29 -0500

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (91 lines)

Paul;

In the summer of 2005 we were renewing one of our licenses with Apple.  Our
rep offered the following:

I spoke with Brett and understand that one of the points that you may be
considering in looking at a wider reaching agreement is the management of
all agreements.  I wanted to assure you that we do have the ability to take
this current agreement and any others that you may have and pro-rate/combine
them into a larger agreement.  Among many benefits, this will enable you to
centralize your purchase and get a better discount (larger volume = lower
price).  You will also only have to deal with one expiration date versus
many.

This note came from our Education Software specialist (covering PA, NJ, DE,
WV, VT & NY State)

I recommend that you keep trying. 

Laura Walsh
Software Licensing and Contract Manager
Computing Services
Carnegie Mellon University
5000 Forbes Avenue
Pittsburgh, PA 15213
412.268.1422
[log in to unmask]

-----Original Message-----
From: Paul Heffernan [mailto:[log in to unmask]] 
Sent: Wednesday, December 13, 2006 1:21 PM
To: [log in to unmask]
Subject: [LICENSING] Adding licenses under Apple's AMP Program

Hello,

I'm hoping that someone on this list can help me with a licensing 
issue I have.  MIT has had a large number of Mac OS X licenses under 
maintenance with Apple for about 6 years.  We began under Apple's TAP 
agreement and are now under their AMP agreement - the AMP agreement 
is for 3 years and we are halfway through the term.

MIT is very much a multi-platform environment.  When we began, the 
number of license we put under maintenance through AMP was enough to 
cover MIT-owned Apple computers.  Since then, Apple usage has 
increased and we've found ourselves without enough maintenance 
licenses to meet the need.

When I contacted our Apple rep and his support person to add more 
licenses under our agreement, I was told that Apple could not do 
this, and that we would have to  get the additional maintenance 
licenses under a separate new agreement.  I asked if the term of the 
new maintenance agreement could be pro-rated so that it could renew 
on our fiscal year boundry - June 30 - and/or terminate at the same 
time as our current agreement - June 30, 2008.  Once more the answer 
was no - the only option offered was to enter into a new agreement 
for the additional maintenance licenses purchased and have it 
terminate 3 years from the date it was signed.

This puts MIT in a difficult situation.  We would like to get the 
additional licenses soon, since when Leopard is released we will have 
a lot less current 10.4 (Tiger) licenses to put under maintenance. 
If we wait until Leopard is released it will cost us more since we 
will have to purchase the Leopard licenses first and then put them 
under maintenance. On the other hand, purchasing the maintenance 
licenses under a separate agreement with a separate renewal and 
termination date makes it a lot more difficult to administer our 
maintenance licenses.

I think Apple is being inflexible here.  I'm wondering if anyone else 
on this list has encountered the same situation and found a solution?

Thanks for whatever information/advice you can offer.

Regards,

Paul

-- 
Paul Heffernan
Software Acquisition Coordinator
Information Services and Technology
Massachusetts Institute of Technology

**********
Participation and subscription information for this EDUCAUSE Constituent
Group discussion list can be found at http://www.educause.edu/groups/.

**********
Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

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