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ITPSM  2006

ITPSM 2006

Subject:

Re: Adding licenses under Apple's AMP Program

From:

Ann Brainard-Dougan <[log in to unmask]>

Reply-To:

The EDUCAUSE Software Licensing Issues Constituent Group Listserv <[log in to unmask]>

Date:

Wed, 13 Dec 2006 14:10:38 -0500

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (113 lines)

I was given the same story that Paul got.  Perhaps we have a rep in common?

- Ann

Ann Brainard-Dougan
Software Administrator
Yale University

Quoting Laura Walsh <[log in to unmask]>:

> Paul;
>
> In the summer of 2005 we were renewing one of our licenses with Apple.  Our
> rep offered the following:
>
> I spoke with Brett and understand that one of the points that you may be
> considering in looking at a wider reaching agreement is the management of
> all agreements.  I wanted to assure you that we do have the ability to take
> this current agreement and any others that you may have and pro-rate/combine
> them into a larger agreement.  Among many benefits, this will enable you to
> centralize your purchase and get a better discount (larger volume = lower
> price).  You will also only have to deal with one expiration date versus
> many.
>
> This note came from our Education Software specialist (covering PA, NJ, DE,
> WV, VT & NY State)
>
> I recommend that you keep trying.
>
> Laura Walsh
> Software Licensing and Contract Manager
> Computing Services
> Carnegie Mellon University
> 5000 Forbes Avenue
> Pittsburgh, PA 15213
> 412.268.1422
> [log in to unmask]
>
> -----Original Message-----
> From: Paul Heffernan [mailto:[log in to unmask]]
> Sent: Wednesday, December 13, 2006 1:21 PM
> To: [log in to unmask]
> Subject: [LICENSING] Adding licenses under Apple's AMP Program
>
> Hello,
>
> I'm hoping that someone on this list can help me with a licensing
> issue I have.  MIT has had a large number of Mac OS X licenses under
> maintenance with Apple for about 6 years.  We began under Apple's TAP
> agreement and are now under their AMP agreement - the AMP agreement
> is for 3 years and we are halfway through the term.
>
> MIT is very much a multi-platform environment.  When we began, the
> number of license we put under maintenance through AMP was enough to
> cover MIT-owned Apple computers.  Since then, Apple usage has
> increased and we've found ourselves without enough maintenance
> licenses to meet the need.
>
> When I contacted our Apple rep and his support person to add more
> licenses under our agreement, I was told that Apple could not do
> this, and that we would have to  get the additional maintenance
> licenses under a separate new agreement.  I asked if the term of the
> new maintenance agreement could be pro-rated so that it could renew
> on our fiscal year boundry - June 30 - and/or terminate at the same
> time as our current agreement - June 30, 2008.  Once more the answer
> was no - the only option offered was to enter into a new agreement
> for the additional maintenance licenses purchased and have it
> terminate 3 years from the date it was signed.
>
> This puts MIT in a difficult situation.  We would like to get the
> additional licenses soon, since when Leopard is released we will have
> a lot less current 10.4 (Tiger) licenses to put under maintenance.
> If we wait until Leopard is released it will cost us more since we
> will have to purchase the Leopard licenses first and then put them
> under maintenance. On the other hand, purchasing the maintenance
> licenses under a separate agreement with a separate renewal and
> termination date makes it a lot more difficult to administer our
> maintenance licenses.
>
> I think Apple is being inflexible here.  I'm wondering if anyone else
> on this list has encountered the same situation and found a solution?
>
> Thanks for whatever information/advice you can offer.
>
> Regards,
>
> Paul
>
> --
> Paul Heffernan
> Software Acquisition Coordinator
> Information Services and Technology
> Massachusetts Institute of Technology
>
> **********
> Participation and subscription information for this EDUCAUSE Constituent
> Group discussion list can be found at http://www.educause.edu/groups/.
>
> **********
> Participation and subscription information for this EDUCAUSE 
> Constituent Group discussion list can be found at 
> http://www.educause.edu/groups/.
>

Ann Brainard-Dougan
Software Administrator
Desktop Technologies
Yale University
203-432-6653

**********
Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

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