We offer essentially the same services (Software Acquisition Management,
Technical Support, Consulting Services, Media Lending Library) as well
as others (CD/DVD Duplication and e-Sales to departments, faculty,
staff, and students - including personal use software).
Our group (comprised of 2 full-time staff and a part-time student) is
within a unit of our campus' IT department. We are also very closely
affiliated with our counterparts in our other campus' IT departments -
taking lead on most of the contracts to leverage all 3 campuses. Being
such a large, distributed state university, we interact with units
outside of IT (Purchasing, Central Stores, etc) only when necessary to
order our products.
In case you're interested to see what products we carry, our pricing,
licensing terms, and our snazzy new e-sales homepage, check it out at
The interface after the homepage is run by e-Academy's ELMS product. It
has worked well for us for the past 5 years but, as our sales volume and
site traffic have increased, we are increasingly becoming aware that
ELMS will not meet the needs of our high volume, complex environment and
are considering our options including writing our own e-sales interface.
From: Theresa M Rowe [mailto:[log in to unmask]]
Sent: Tuesday, June 06, 2006 3:40 PM
To: [log in to unmask]
Subject: Re: [LICENSING] University Software Licensing Services
IT procurement, including software acquisition and license management,
is part of IT. We work closely with the offices of purchasing and risk
We have just one position dedicated to software management, and the
position also manages our IT budget. We are having difficulty filling
it (it is open).
This is an area which is growing strongly. I reviewed our records and
just 10 years ago we had no enterprise systems license (we had dropped
support) and no database license. We had SAS and SPSS. We managed
Windows and Apple by desktop (local control). We now have a spreadsheet
with 82 items we are tracking. We joined CAUCUS to try to get a better
handle on the picture.
I am very interested in hearing how everyone is managing the
---- Original message ----
>Date: Tue, 6 Jun 2006 16:30:13 -0400
>From: Charles Jessop <[log in to unmask]>
>Subject: [LICENSING] University Software Licensing Services
>To: [log in to unmask]
> Hello all,
> I manage CU Software Licensing Services at Cornell
> University and we are organizationally affiliated
> with the Office of Information Technology.
> We offer four primary services:
> * Software Acquisition Management: Research the
> options for best software pricing. Conduct
> software needs analysis. Negotiate and maintain
> contracts. Manage software ordering and
> distribution. Identify and coordinate campus
> interest in software packages to achieve maximum
> volume discounts
> * Technical Support: Provide licensing information
> and installation troubleshooting
> * Consulting Services: Assist departments who have
> negotiated or want to negotiate their own
> software licensing contracts
> * Media Lending Library: Loan software media for
> I'm very interested in understanding where software
> licensing is located within other university
> organizational structures. May I ask, are there any
> universities, with similar services, affiliated with
> a unit outside of IT...perhaps Purchasing?
> Thanks in advance for any information provided. If
> you would like to email privately, please feel free.
> Best to all,
> Charles Jessop
> Manager, CU Software Licensing Services
> Cornell University
> 119A CCC Garden Avenue
> Ithaca NY 14853
> p: 607-255-3016
> f: 607-255- 9270 ********** Participation and
> subscription information for this EDUCAUSE
> Constituent Group discussion list can be found at
Assistant Vice President
University Technology Services
www.oakland.edu/uts - the latest news from University Technology
Participation and subscription information for this EDUCAUSE Constituent
Group discussion list can be found at http://www.educause.edu/groups/.
Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.