Due to the way the discussion groups are open on the Internet, anyone
can essentially join in the discussion as registration does not seem to
check if you are a SEPP member. At a minimum the discussions are rich in
information on getting started with Sakai and most folks seem to be able
to get up and running with a trial pretty easily.
You cannot get a Service Level Agreement from either SEPP or the public
groups. That is what the Sakai Commercial Affiliates (SCA) program is
intended to provide to schools that do not have the internal IT staff to
support and maintain and production environment on their own. Sun
Microsystems is an SCA member although we have been focused more on the
back end engineering for large scale deployments.
We are currently in discussions with several institutions around the
world on what an full SLA for Sakai would mean. i.e. Where do we
baseline the code? What operational characteristics can we guarantee and
which ones are beyond our control? How do we price the risk of not
owning the code - a cost every support supplier will pass on to it's
I have been watching the discussions on Moodle vs. Sakai with great
interest and from my perspective it is always about the total cost of
ownership for running platform X to provide a quality service to the
institutions customers. These are the issues we discuss in every CIO
meeting on open source and I'd love to see an open debate on this alias.
Global Education & Research
Peter Campbell wrote:
> Could someone shed light on the difference between the kind of support
> that is available via the Sakai Educational Partners Program (SEPP)
> and that which is offered in the Public Groups for the Sakai user
> I'm especially interested in hearing from folks who are using Sakai
> but who are not SEPP participants. Is the support and community
> participation in the Public Groups sufficient to run Sakai? Or is it
> necessary to join SEPP for $10,000 per year?
> Peter Campbell
> Lead Instructional Designer
> Montclair State University
> On Feb 2, 2006, at 11:10 AM, Rich Kogut wrote:
> Sakai is community source and openly available. As far as I know,
> there is no requirement to join the Sakai Foundation (which
> replaces the Educational Partners Program) and pay $10,000. Doing
> so however, helps support central coordination for the ongoing
> development and coordination of Sakai releases, and gives you
> input into those processes.
> Richard M. Kogut
> Chief Information Officer
> University of California, Merced
> (209) 724-4315
> Participation and subscription information for this EDUCAUSE
> Constituent Group discussion list can be found at
Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.