The federal requirements don't specifically address email, however the issue
to accessibility to all information and electronic technology resources.
These range from web pages to web applications to phone handsets. In the
case of web email and workspaces (documents, spreadsheets, collaboration,
etc.) all individuals, regardless of disability, should be able to access
those resources. For example, if a webmail application cannot be accessed by
a visually impaired student or employee then it does not meet requirements.
Some people believe that a comparable method of access by POP or IMAP, by an
accessible client application, is appropriate. In the case of hosted
workspaces there may not be any alternatives.
I don't profess to be an expert, however I'm the executive sponsor for this
initiative on our campus and continue to learn about the hurdles facing some
of our students and employees.
We are in the early stages of our project and have a few links that may be
useful on our site: http://access.sdsu.edu
Chief Information Officer
Senior Director, Information Technology
San Diego State University
San Diego CA 92182
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