My comments are embedded below for our installation at Rice.
Marty Ringle wrote:
> A couple of questions for those of you who have contracted with a
> third party to provide emergency mass notification messages:
> 1. Is the service voluntary or is it required for students? Students
> are reqired to visit the site before they register. This does not
> preclude them from opting out or putting in the wrong information.
> Testing is important to assure correct data on a "regular" basis
> How about employees? (If voluntary, what kind of subscription rates
> are you seeing?) Employees are encouraged to subscribe but not
> mandated and they may opt out. It is important to note that in our
> investigations of providers that opt out options are required for
> regulatory compliance.
Subscription for our institution is as follows. Everyone is in the
system and institutional contact information such as institutional email
addresses and desk phones are included by default. Personal contact
information is the only optional portion that is provided to all
students and employees. We have about a 50% subscription rate after 3
months. Now that the semester is in gear, testing is planned and we
expect the numbers to rise.
> 2. If it is voluntary: Do you acquire and store the emergency contact
> info (cell numbers, etc.) as a standalone dataset or is the
> information part of your regular ERP collection? We collect the data
> in our ERP transfer and merge it into our person registry and populate
> the ASP application from that data.
> 3. Do participants agree to a policy governing the use of their
> contact information (e.g., for emergency communication only)? (If so,
> can you share your text.)
We inform participants that the information will only be used for
emergency use. You have to remember that this information may incur a
cost for use to the individual and we are sensitive about both costs and
the fear of diluting the perception of the emergency system's usefulness.
> 4. Have you run into any FERPA/HIPPA concerns about sharing this
> information with the service provider?
No concerns, but we did ask all of the vendors for a security review.
We do not include names in the data that is distributed to the vendor.
> Martin Ringle, Chief Technology Officer
> Reed College, Portland, OR 97202
> 503-777-7254 email: [log in to unmask] <mailto:[log in to unmask]>
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