>>> On 9/7/2007 at 10:14 AM, Ethan Sommer <[log in to unmask]> wrote:
> Russ Leathe wrote:
>> One issue we ran into during testing was the fact that our incoming
>> voice trunk could only handle a limited number of calls. This caused
>> delay one the voice notification only…
> This is one concern I've had about Connect-Ed and other voice
> notification systems. When your incoming voice trunk was full, did it
> impact your ability to make outgoing calls? Did it overwhelm the cell
> phone networks in your area too?
> I'm concerned that by using a voice notification system it will
> negatively impact our ability to respond to the emergency we are
> notifying people about.
We're assuming that most users will put in their cell phones as primary
number, and their home phones or parents' phone as secondary. We
thought briefly about populating on-campus extensions as well but
decided against it due to potential inbound trunk congestion issues
(with the assumption that if we have a campus emergency there will be
lots of incoming parent/press/etc. calls as well).
It will be interesting to see if there are cell contention issues. I
think most of the campus is only in range of 1 antenna per carrier.
About 70% of our students are on Verizon. We're small enough it may not
be an issue--we're certainly small enough that when we've discussed
options with cell providers for improving on-campus coverage, they have
made it clear they're not willing to invest out of their own pocket.
Director of Computing and Network Services, Drew University
mailto:[log in to unmask], http://users.drew.edu/mrichich/
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