We have had a mandatory laptop program for our students for two years (entering our third with FY10). In the past we had selected one model that could generally fit most programs requiring higher function graphics and one for more low-end use. As a result, we also selected the same two models for faculty and replaced what they had as part of our refresh cycle when their turn comes up. We are an Apple school, academically. We do have some faculty who require very intense computational support an have reviewed these equipment requests on a case by case basis.
This year we opted to partner with Apple and create a custom store allowing students to select from 6 different laptop bundles based on their academic focus. Faculty will continue to receive the standard high-end bundle that we have previously spec'd (based of course on changes). In addition we added a service component to the laptop program providing support for both applications and hardware warranty work. In addition we offer (and strongly suggest) students purchase some form of insurance to cover non-warranty work. This past year we did this through self insurance. Next year we are hoping to have CSI offer several packages that students and their families might select for coverage.
Thomas H Carnwath
Vice President of Technology and Information Services
Acting Vice President for Operations
The University of the Arts
320 South Broad Street
Philadelphia, PA 19102
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From: BELLAND Pejay <[log in to unmask]>
Reply-To: The EDUCAUSE CIO Constituent Group Listserv <[log in to unmask]>
Date: Sun, 5 Apr 2009 12:22:33 -0400
To: <[log in to unmask]>
Subject: [CIO] Laptop offering
Does anybody have any experience they could share with me of either reducing the number of laptop models available for faculty (we're considering reducing it to perhaps one or two models only), or else implementing a Bring Your Own Computer system for faculty? In standardizing the laptop offering, I'm aware that we'll need to offer some sort of added value service to help our faculty "swallow the pill", and wonder if the second option may not be a viable alternative.
Innovation Services - INSEAD
Europe Campus, Boulevard de Constance, Fontainebleau, France
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