This month's coffee shop topic is internal communications.
The first segment will be recorded: Michelle Osterholm from Texas A&M
University will be presenting on how "IT Communicates to the Campus."
The second session will not be recorded as it is a general discussion on
internal IT communications. I had hoped for a volunteer to kick off the
discussion, showing how they handle ITIL Change Control and resulting
internal IT communications including dashboards. Since no one came
forward, I will show how Rice handles these items. After that, it is
up to the participants to keep the discussion going - how are you
getting your IT staff to communicate with each other?
See you in the coffee shop, login details are in the wiki.
Manager, IT Technical Communications
Houston, Texas 77005
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