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Good Afternoon Everyone, Many of you have expressed an interest in learning more about VeriSM. We are planning an online book club soon to discuss this topic. Below is information to sign-up for a complimentary webinar for those who may be interested. Getting started with VeriSM™ - Includes Case Study Complimentary Webinar Presenter: Claire Agutter, VeriSM™ Chief Architect VeriSM is a Service Management approach, specifically tailored to support organizations to help them succeed in the world of digital services. Join us as VeriSM™ Chief Architect, Claire Agutter, discusses who the early adopters are, updates on the next publication and the global response to date. The session includes a VeriSM early adopter case study by Steve Leach, Head of Service-Cloud Gateway at 6point6. Steve will share his experiences to date - why they chose VeriSM, progress so far and the benefits they are seeing. Date: August 16, 2018 at 11-12pm ET Click here to register: https://register.gotowebinar.com/register/2383415046264455682 __________________________________________ Deborah L. McDaniel Associate Director, IT Service Management 96 Davidson Rd, Room 194 Piscataway, NJ 08854 848.445.1753 / [log in to unmask] [cid:8187f060-9220-43b6-a94a-2f8a0fe5fa72] *************************************************************************************************** Visit the ITSM wiki at https://sites.google.com/a/educause.edu/educause-wiki-site/itsm.